It may very well signal a radical rethinking of the queue conundrum.
That part of the program works well. Once visitors get inside the show building, however, they may be surprised to find that they have to wait before boarding the actual motion simulator ride. At other attractions, such as the nearby Hollywood Rip Ride Rockit roller coaster, guests with Universal Express show their pass and are ripping, riding, and rocking within moments.
But even Express holders, who can walk right into the Fallon attraction without a reservation, have to wade through the pre-ride rigmarole. Except for a few minutes just before they enter the ride theater, visitors do not wait in line in the Race Through New York building.
Or they could just crash on comfy couches and recharge their phones using the many available outlets. When their color is flashed a second time, visitors hand in their tickets and hang for a few moments in a hallway before they are ushered into a preshow room ahead of the main event. As with the Fallon attraction, visitors need to pre-book a ride time in order to enter the show building.
But they wander through in an orderly fashion that can only be described as, well, a line. There are multiple rooms that visitors need to navigate which include workstations and stored parts on display, purposely dingy hallways, and two pre-show presentations.
As it is, the pre-ride experiences seem less like Virtual Lines and more like Actual Lines. The promise of Virtual Line is more fully realized at Volcano Bay. Universal attempted something audacious at its water park: banish lines altogether.
Visitors need to reserve a time for every water slide and other attraction that would otherwise require a line. They do so using high-tech wearable bracelets that are issued to them as they enter the park. To make a reservation, guests tap the waterproof devices at kiosks near each attraction.
When it is their time to ride, the bracelets alert them. They proceed to the attraction and check in with their devices.
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